Practice areas: Real Estate, Civil Litigation, Construction Litigation; view more
Licensed in Pennsylvania since: 1997
Education: University of Illinois College of Law
Selected to Super Lawyers: 2021 - 2025 Call today:
610-943-9483
Free Consultation Glidden ADR, LLC
701 Clover Ridge DrWest Chester, PA 19380 Visit website
Details
Nancy J. Glidden is a distinguished attorney and mediator at Glidden ADR, LLC, based in West Chester, Pennsylvania, serving the Philadelphia metro area. With extensive experience in real estate, construction, commercial and consumer law, banking, insurance and general civil litigation, Ms. Glidden is recognized for her ability to resolve complex disputes effectively. Her practice is informed by her vast background as a litigator and adviser, offering comprehensive services to businesses and individuals.
Ms. Glidden is renowned for her adeptness in mediating disputes, both pre-litigation and during litigation. She is retained privately by parties and is a mediator on several panels, including the American Arbitration Association’s construction, commercial and consumer panels, and the Chester County court-annexed mediation program. Her approach emphasizes creative problem-solving and a balanced understanding of the parties' needs, ensuring cost-effective and appropriate solutions. Her proficiency in analyzing complex issues and her commitment to thorough understanding make her a valuable asset in mediation.
In her role as an arbitrator, Ms. Glidden draws upon decades of legal practice, which has given her a deep understanding of various legal areas. Her ability to address the intricacies of legal conflicts, coupled with her sensitivity to the human elements involved, allows her to facilitate constructive communication and achieve successful outcomes.
Ms. Glidden’s vast experience in litigation and alternative dispute resolution, combined with her active listening and communication skills, underscores her reputation as a highly effective mediator and arbitrator. Through her dedication to understanding and addressing the underlying issues of disputes, Ms. Glidden continues to provide invaluable guidance and resolution in a diverse array of legal matters.
Practice areas
Real Estate: Business, Civil Litigation: Plaintiff, Construction Litigation: Business, Banking, Consumer Law, Insurance CoverageFocus areas
Auto Dealer Fraud, Bad Faith Insurance, Condominiums & Cooperatives, Construction Defects, Consumer Protection, Fraud, Identity Theft, Insurance, Insurance Defense, Landlord/Tenant, Lemon Law, Mortgage & Refinance, Short Sale
First Admitted: 1997, Pennsylvania
Professional Webpage: https://glidden-adr.com/about-us
Bar/Professional Activity:
- Mediator on the Roster of the Greater Philadelphia Association of Realtors Dispute Resolution System, 2024
- Coach - Arbitration Team. Drexel University Thomas R. Kline School of Law. (2023, 2024), 2024
- Arbitrator for Chester County Bar Association Fee Dispute Program. , 2024
- Mediator/Arbitrator Pennsylvania Bar Association Roster of Neutrals (Lawyer Dispute Resolution Program), 2024
- Mediator Chester County Orphan's Court, 2024
- Mediator and Arbitrator on the Roster of the American Arbitration Association (2021, 2022, 2023), 2024
- President, Pennsylvania Council of Mediators (2017 - 2024), 2024
- Chair Chester County Bar Association ADR Section (2019 - 2024), 2024
- Mediator on the Roster of the Tri-County Realtors Association (2019 - 2024), 2024
- Appointed to the Pennsylvania Bar Association ADR Committee; , 2023
- Reviewer for proposals and abstracts submitted by prospective presenters for ABA ADR Annual Conference. (2018 - 2023), 2023
- Co-Chair American Bar Association ADR Section -Women in Dispute Resolution ("WIDR") Subcommittee for the Mid-Atlantic Region. The ABA ADR Committee is committed to advancing the understanding and use of alternative dispute resolution. The goal of WIDR is to enhance opportunities for women ADR practitioners.
- (2014 - 2023) Mediator on the Roster of the Mediation Program operated by the Chester County Bar Association., 2023
- (2007 - 2020) Member of the Chester County Bar Association. Real Estate and Construction Law Sections., 2020
- (2016 - 2017) Board of Directors. The Association for Conflict Resolution, Philadelphia Chapter The Association for Conflict Resolution is a national professional organization enhancing the practice and public understanding of conflict resolution. The Philadephia Chapter works to advance these goals locally.
- (2013 - 2020) Mediator on the Roster of the Suburban West Realtor's Association "Dispute Resolution System" program. The program is designed to facilitate the mediation of buyer/seller real estate disputes which, pursuant to the standard PAR Form, must be submitted to mediation., 2020
- (2016,- 2023) Appointed to Pennsylvania Bar Association ADR Committee; Chair of Legislative Sub-Committee., 2023
- (2010 - 2021) Master of the Bench, Honorable John E. Stively, Jr. American Inn of Court. The Stively Inn of Court is affilated with the Chester County Bar Association and it is a local organization within the larger national Inns of Court organization. The goal of the organization is to foster excellence in professionalism, ethics, civility, and legal skills in order to raise the standards within the legal profession., 2021
- (2000 - 2024) Chair, Arbitration Panels, Chester County Court of Common Pleas Court-appointed Chair for compulsory arbitrations., 2024
- (2013 - 2019) Board of Directors of the Chester County Bar Foundation and a Bar Foundation Fellow. The Bar Foundation raises funds to support programs and services within Chester County that help Chester County Citizens understand, gain access to, and benefit from the legal system., 2019
Videos:
- This is a video I prepared to educate people about the mediation process and what they can expect if they retain me as a mediator. , Glidden Mediation Video, 2024
Special Licenses/Certifications:
- Pepperdine University School of Law - Straus Institute for Dispute Resolution. Professional Skills Program Certificate in Advanced Mediation (2013)., 2013
Pro bono/Community Service:
- Coach for Drexel University Thomas R. Klein School of Law arbitration competition team (2023, 2024), 2024
- "The Center For Resolutions" ("CFR"). Pro Bono Mediator for non-profit community-based mediation and conflict resolution center located in Media, PA which serves Delaware and Chester Counties. I serve as a volunteer mediator and, on occasion, I am called upon to serve as an instructor for conflict resolution programs and training offered by CFR. (2010 - 2021), 2021
- "Trial Run" Volunteer. 5K race designed to raise funds to benefit Southeastern Pennsylvania Legal Aid. (2010 - Present), 2019
- Advoz Mediation & Restorative Practices. Pro Bono mediator for non-profit community-based mediation center in Lancaster, PA. (2015 - Present), 2019
- Chester County Bar Foundation Board of Directors. (2013 - 2019). Function of the Board is to raise money and provide grants to organizations serving the Chester County Community such as the Crime Victim's Center, Southeastern Pennsylvania Legal Aid, and other non-profit organizations., 2019
Honors/Awards:
- American Jurisiprudence Award for Alternative Dispute Resolution (1990), 1990
Educational Background:
- Pepperdine University School of Law - Straus Institute for Dispute Resolution (Professional Skills Program Certificate in Advanced Mediation), 2013
- Columbia University. M.A. History , 1983
- Keene State College. B.A. History , 1980
Scholarly Lectures/Writings:
- Plenary presentation at the Chester County Bar Association Spring Bench/Bar Conference. Presentation provided insight into the mediation process from pre-mediation through the day of mediation., Presenter, "Anatomy of a Mediation", Chester County Bar Association, 2023
- Presentation to attorneys concerning programs offered by the Chester County Bar Association which include mediation, arbitration of fee disputes, and early neutral evaluation for personal injury cases., Presenter, "Your Alternatives for Dispute Resolution", Chester County Bar Association, 2024
- Presentation on the evolving regulatory process for mediators in the Commonwealth of Pennsylvania as it concerns mediators drafting settlement agreements and drafting court filings in the context of serving as a mediator. , Presenter, "Should Pennsylvania Adopt a Rule Governing the Role of Mediators in Drafting Agreements and Preparing Court Filings?", Pennsylvania Council of Mediators Annual Conference, 2024
- Zoom presentation to mediators about the important role debriefing plays in helping mediators improve their mediation skills. , Presenter, "Debriefing for Mediators", Pennsylvania Council of Mediators, 2024
- Presentation to the Alternative Dispute Resolution Section on the use of decision trees as a tool for breaking impasse in mediation., Presenter, "Using Decision Trees to Break Impasse", Pennsylvania Bar Association, 2023
- Presentation for the PCM Spring Conference on topic of guidelines that govern mediators in the Commonwealth of Pennsylvania, ethical considerations for attorney-mediators, and unlicensed practice of law considerations for non-attorney mediators. , Presenter, "Understanding the Rules and Ethical Standards that Govern Your Mediation Practice", Pennsylvania Council of Mediators, 2023
- Program brought panelists together to discuss ADR practice, skills, and developments in ADR in Pennsylvania., Panel Member, "Using ADR in Your Practice ", Pennsylvania Bar Institute, Lawyers, 2022
- Standard I of the "Model Standards of Conduct for Mediators" addresses the concept of party "Self-Determination," and defines it as, "the act of coming to a voluntary, uncoerced decision in which each party makes free and informed choices as to process and outcome." This presentation explores how court-mandated mediation, contractual mediation clauses, and overbearing legal counsel, impact the goal of self-determination in the mediation process, and explores ideas for how mediators can manage these self-determination pressures in the mediation process. , Presenter, "Who Really Determines Self-Determination?", Association for Conflict Resolution - Greater Philadelphia Chapter, 2022
- This article identified and explained some of the unique aspects of virtual mediation, and also looked at participant concerns with virtual mediation. In addition, several tips were provided with regard to the importance of pre-mediation preparation and how strong pre-mediation preparation can improve mediation outcomes. Ethical and confidentiality concerns unique to the virtual format were also discussed. , Author, "Participant Perspectives on Virtual Mediation & Tips for Success", Chester County Bar Association "New Matter", Litigators And Mediators, 2021
- This article addressed issues presented by virtual mediations from the perspective of participants (parties and counsel) to better inform mediators about what to consider when conducting virtual mediations. , Author, "Participant Perspectives on Virtual Mediation", Pennsylvania Council of Mediators "Newsletter", Mediators, 2021
- Presentation to the Chester County Bar Association's Family & Custody Mediation section covering practice tips for use in mediations as well as mediator ethics issues. , Presenter, "Improve Your Practice with Pennsylvania Council of Mediators (PCM) Opportunities", Chester County Bar Association, Attorney - Mediators, 2021
- CLE program discussing issues associated with court ordered mediation, contractually required mediation, conflict disclosure obligations, preparing parties for mediation, cyber security issues about which mediators need to be aware, and issues related to memorializing mediation agreements., Presenter/Panelist, "Five Elements for Effective Mediating", Chester County Bar Association, 2019
- Moderator and presenter at the Pennsylvania Council of Mediators Annual Spring Conference. Program explored the history of the use of mediation in Pennsylvania, how mediation has evolved, and what the future holds for the use of mediation in Pennsylvania. , Presenter & Moderator, "Overview of Mediation in Pennsylvania", Pennsylvania Counsel of Mediators, ADR Professionals, 2019
- Presentation on the requirements of the RESDL and overview and discussion of illustrative cases., Presenter, "Pennsylvania's Real Estate Seller's Disclosure Law", Chester County Bar Association - Real Estate Section, 2019
- Collaborative article providing an overview of the current state of mediation in Pennsylvania, reviewing the key benefits and characteristics of mediation, the major mediation styles, and the various contexts in which mediation is used., Co-Author, "Mediation in Pennsylvania", Pennsylvania Bar Association Quarterly, Legal Profession, 2019
- CLE panel presentation for attorneys and ADR professionals designed to explain the mediation process, identify issues that can arise in the context of mediations, and provide skills to use in the context of mediation to increase the likelihood of a successful outcome., Presenter/Panelist, "Mediate This: Experienced Mediators Role Play a Real Life Dispute", Chester County Bar Association, 2018
- CLE presentation explaining the concept of impasse, providing illustrations as to when impasse is present, and providing techniques that can be used by the mediator to break impasse., Presenter, "Impasse in Mediation", Chester County Bar Association, 2018
- Presenter for CLE program at the ABA ADR Annual Spring Conference. Presentation explored the various standards and best practices that apply to mediators and arbitrators with regard to identifying and properly disclosing conflicts of interest, and the consequences for failing to do so., Presenter, "Will Your ADR Neutral Disclosures Meet Party Expectations", American Bar Association Spring Conference, 2017
- CLE program designed to highlight ethical issues about which mediators and parties participating in mediations need to be aware and properly address. , Presenter, "Mediator Conflict Disclosures - Ethical Conundrums", Chester County Bar Association, 2017
- Presentation included a summary of the key aspects of the RESDL along with a discussion of reported decisions interpreting how the law is being applied by Pennsylvania courts with attention to the role that Realtors' play in facilitating proper disclosure. , Presenter, "The Real Estate Seller's Disclosure Law", Suburban West Realtor's Association, Realtors, 2017
- Presentation focus was on how mediators need to be sensitive to implicit bias, and the ways in which mediators can avoid having implicit bias impact their neutrality and the conduct of mediations. , Presenter, "Implicit Bias in Mediation", Chester County Bar Association, 2017
- Panel participant for a CLE program sponsored by the Women's Bar Association of Western Pennsylvania which provided an overview of potential conflicts and disclosure requirements., Presenter/Panelist, "ADR Neutrals' Disclosures: Do They Meet Party Expectations and Are They Effective to Ensure Against Actual or Apparent Conflicts?", Wome's Bar Association of Western Pennsylvania, 2017
- Presentation addressing conflicts and legal issues in the workplace from litigation and alternative dispute resolution perspectives. , Co-Presenter, "Employment Minefields", Chester County Chamber of Business & Industry, 2016
- CLE presentation for the Pennsylvania Council of Mediators on best practices for preparing parties for the process of mediation in order to maximize the effectiveness of the process and enhance the likelihood of a successful mediation outcome., Moderator & Presenter, "Preparing Parties for Better Mediated Outcomes", Pennsylvania Council of Mediators, 2015
- CLE Presentation. , Presenter, "Stewards of the Profession: Are We Mentoring the Next Generation?", John E. Stively, Jr. Inn of Court, 2015
- CLE presentation for the Chester County Bar Association. Presentation focused on identifying and discussing various recognized mediaition styles., Presenter, "Mediation Models - What's Your Style?", Chester County Bar Association, 2015
- CLE presentation for the Real Estate Section discussing the RESDL with illustrations from case law., Presenter, "Real Estate Seller's Disclosure Law", Chester County Bar Association, 2013
- CLE presentation (mediation component). Program was designed to educate attorneys on the distinctions between the two ADR processes of mediation and arbitration, to promote ADR practices, and to assist attorneys in identifying which ADR process is appropriate when a conflict arises., Presenter, "Mediation and Arbitration", Chester County Bar Association, 2013
- CLE presentation. Program was designed to inform attorneys on the use and mechanics of arbitration as a method for resolving disputes., Presenter, "Compulsory Arbitration", Chester County Bar Association, 2012
Other Outstanding Achievements:
- "Super Lawyer" - Alternative Dispute Resolution (2021, 2022, 2023, 2024), 2024
- "Top Lawyer" Main Line Today - Alternative Dispute Resolution (2018 - 2024), 2024
- "Best Lawyers" Daily Local News - Mediation (2021, 2022), 2022
Industry Groups:
- Commercial
- Construction
- Orphan's Court
- Personal Injury
- Real Estate
Selections
5 Years Super Lawyers
- Super Lawyers: 2021 - 2025
